Frequently Asked Questions
Everything you need to know about your Performance Lab EU experience.
What is the standard shipping time for orders within the EU?
We typically process orders within 1-2 business days. Delivery across the European Union generally takes 3-5 business days depending on your specific location and local courier services.
What is your return policy for apparel?
We offer a 30-day return policy. Items must be in their original condition, unworn, unwashed, and with all original tags attached to be eligible for a full refund or exchange.
How do I determine the right size for me?
Each product page features a detailed 'Size Guide' button. We recommend measuring a similar garment you own and comparing it to our specifications to ensure the perfect fit.
Are your materials sustainably sourced?
Performance Lab EU is committed to ethical fashion. We prioritize recycled synthetics and organic cotton in our collections to minimize our environmental footprint while maintaining high performance.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and several region-specific options like Klarna and iDEAL for your convenience.
How can I track my package after shipment?
Once your order leaves our warehouse, you will receive an automated email containing a tracking link and number so you can monitor your delivery in real-time.